LGV Capital (“LGV,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website and services. This policy explains what we collect, how we use it, and the choices you have.
1What We Collect
When you contact us, submit an inquiry, or start an application, we collect information such as your name, email address, phone number, and details about the property and financing you’re interested in. We aim to collect only what we need to respond to your request.
2How We Use It
We use your information to respond to your inquiry, evaluate financing options for your deal, and follow up on your request. We don’t use it for unrelated purposes without your permission.
3We Don’t Sell Your Data
We do not sell or rent your personal information, and we do not share it with third parties for their own marketing purposes.
4Who Can See It
Access is limited to LGV Capital team members working on your inquiry. We may also share information with service providers that help us run our website and communications, such as form-processing, email, and hosting tools; parties involved in your financing, such as title and escrow companies and appraisers; and authorities when required by law. We share information with these parties only as reasonably necessary to provide the requested services, process your inquiry or financing, operate our website and communications, or comply with legal obligations.
5Cookies and Analytics
Our website may use cookies and similar technologies to support site functionality, understand how visitors use the site, and improve our services. You can manage or block cookies through your browser settings.
6Calls and Messages
If you provide your phone number or email address, we may use it to respond to your inquiry, application, or other request. You can ask us to stop sending non-essential communications at any time by replying to a message or emailing [email protected].
7How We Protect It
Our website uses SSL/TLS encryption to protect information in transit, and we take reasonable steps to guard against unauthorized access or disclosure. No method of transmission or storage is completely secure, but we work to protect your information.
8How Long We Keep It
We keep your information only as long as needed to fulfill your request or meet applicable record-keeping requirements. When it’s no longer needed, we take steps to delete it or remove identifying details.
9Your Rights
You can ask what information we hold about you, request a correction, or ask us to delete it. Depending on where you live, such as California, you may have additional rights under state privacy laws. To make a request, email [email protected]. We’ll respond within the time frame required by applicable law.
10Policy Updates
We may update this policy from time to time. When we do, we’ll revise the date above. The updated policy will apply from its effective date unless otherwise stated.